Shipping Policy

General

Thank you for visiting Luna Grace Boutique. Please review the following shipping policy, updated October 2022.

Luna Grace Boutique ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.

We currently do not ship outside the continental US.

Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout. 

 Order Amount Shipping Fee
$99.00 or less $7.95
$100.00 and above $12.95
LOCAL PICKUP ONLY* Free*

 

*Local pickup is only available for customers within the 36561 zip code (Orange Beach, Alabama).

Order Processing Times

All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.

Expected Shipping Times

Please allow between 5-8 business days to receive an order once it is processed. 

Returns and Cancellations

Please review our Refunds and Returns Policy.

Delays and Service Interruptions 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Incorrect Addresses or Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Luna Grace Boutique will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.